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  • Went here for lunch on the weekend of 7/7/13. Cleanliness: Biggest issue. All of the silverware at our table had some sort of dirty/cleanliness issue. One fork in particular had a big strand of what looked like wilted lettuce caked on to it. Although all were replaced promptly, this silverware should have never made it to the table: lack of attention to detail and lack of care. Also makes one wonder of the condition of the back kitchen. Service: Ronnie was awesome and very friendly Food: I had the fajitas. The meat was cooked fine, but the veggies were mostly undercooked, which just seemed lazy to me. My company had a BBQ sandwich which was good. The other had the boneless spicy chicken which was fine. Shop: the clerk at the shop didn't seem to care that we were there or not. Usually they are a lot more friendly and engaging. Summary: I really enjoy the Hard Rock, but today's visit was below my expectations, and I sensed an overall lack of attention to cleanliness/detail/care.
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