I purchased a regular wash as I did not have a lot of time. After the initial cleaning I got back into the car and my dash had not been cleaned despite seeing a worker "swish" a cloth over the dash area. I went right back to the initial gentlemen who sells the car washes and he agreed the dash was not clean. He sent me right through the wash again. But AGAIN my dash was not nearly close to being clean. Needless to say I was not happy. I then spoke with the General Manager. He agreed it still was not clean and cleaned my dash and windshield himself. He genuinely apologized and made the situation right in my opinion. I was highly irritated as the only reason I went to Mister Car Wash was my dash was a dusty mess (I regularly wash the outside near my home). I have to give credit to the General Manager (John?), he was very understanding and I understand good help is hard to find and train and retain in Madison. He rectified the situation promptly and for that I am appreciative.