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  • I went to the new Demetre's at Kariya Park. I usually go to the one at AMC theatres but decided to give this a try. It was the worse experience I've had at any restaurant or cafe! My group of 3 were seated fairly quickly by the hostess after she cleaned a table for us. It was a pretty busy night with only 1 waitress. We had a movie to catch 1.5 hours later, so we thought we had enough time to eat and catch up. We thought wrong! The waitress took our order 10 minutes in. She never brought any water. We ordered a crepe and waffle and 3 regular teas. This place has the worst customer service, and the laziest, most uncaring employees I've seen in any establishment. The waitress kept standing around, talking to other employees. There were dishes sitting on the counter (with ice cream) for 15-20 minutes before she delivered them. We kept waiting for our desserts, or even the tea. And waiting, and waiting... After 1 hour, I went up to the waitress (because she never came to our table once) and told her we have a movie to catch in 30 min and how long the food would take. She said she would check on it. She came after 15 min with 3 loose teas. It wasn't what we ordered, but she left before we could say anything. There were no spoons, and there was no sugar on the table. After another 10 min, we decided to leave. I went up to the waitress and told her to cancel the order because we were leaving. She asked if we were paying for the teas, I told her no. Told her there was no sugar, or spoons and we couldn't drink them. She said "ok". We left furious. We went there to have a good time, and we left hungry and angry. We waisted an hour and a half of our time, and ruined the rest of the evening. I will never go to this location ever again, and I highly recommend everyone to go to another Demetre's.
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