I really wanted to like this place, and the pictures of their fresh salads on their website looked enticing. So got a group of my co-workers to go for a "healthy" lunch. Many of us ordered the combo - which I thought was a half sandwich and a cup of soup - like it is at most places. Instead, it was a whole sandwich and bowl of soup. So much for the healthier smaller portions. Soups were salty. Thai lobster curry did not have a shred of lobster meat in it. Lunch meats used in the sandwiches were cheap and relatively tasteless. One in our group got a salad that "tasted like fish" but contained no seafood. They happily exchanged it, though.
But the thing that really chapped my butt was a salesperson who approached our table mid-meal and tried to sell us Silpada jewelry and have us book a party. Apparently, management at this establishment allows that to happen, as she and another salesperson had set up their "home base" at a table at the front of the store, with catalogs and gift bags. Let me assure you, when I am out lunching with co-workers under a time limit, I am there to enjoy their company. The last thing I want is to be accosted by a sales presentation! I tried to complain through Zupa's website, but they have no Contact link there for message. Wonder why?
Thank God I didn't see the review here about the cockroach in the salad until after we got back. No need to ever go again.