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  • Worst customer service experience ever; the manager and floor supervisors are not accountable for their actions. The pricing of the merchandise is incorrect, and the checkout procedures are terrible. There was one line and instead of co mingling the first couple of customers, the supervisors let the people from the back start up another line. This is why people shop online, to avoid poor service and crazed mall traffic. This is why businesses close. Retail shops are busy on the weekends and on holidays, but they lose money to online shopping because nobody wants to go through these ordeals. Retail shops should strive for great customer service, to ensure their businesses' success. They just lost a customer.
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