A fair attempt for a place that includes gratuity into its prices. I'd veer towards 3.5/5.
It's a nice little restaurant with a back patio. The service was friendly, albeit slow. We had a larger group and while other staff stepped in to help, it was a bit frustrating.
We split the tempura shrimp, which was clearly very fresh with a nice, light batter. I had a delicious mushroom risotto (priced @ $24) while my partner had the steak frites. Both individuals at the table who ordered this dish complimented how tasty the steak was. I tried the accompanying fries and they were crispy and nice.
I received a creme brulee for dessert ($12); it was well done and creamy.
They charge you $1/a person for Q Water, which is filtered four times. You can also get a sparkling version of this.
There was a glitch regarding the reservation however the manager on duty was quick to solve it, so that was a good attempt.