My grandfather is a Ford dealer, but his shop is 2 hours away. Needless to say, I don't trust many people to work on my car (as I've been screwed by other dealers in the past!), but sometimes I just can't make the drive.
So when my friend Les noticed that my car was leaking transmission fluid (!!!) this weekend, he told me to call Kayser for an appointment. They were very friendly (no dumb girl treatment) and got me in as soon as they could. Thankfully everything was under warranty and didn't cost me anything. They had my car ready in less than a day. I would definitely take my car back to them.