We ordered takeout for 8 people at 4:45pm on a Wednesday, well before the dinner rush. We were instructed to please give them a day's notice in the future for such a large order. I'll repeat... 8 people. We weren't feeding an army. It took almost 2 hours to get the food, and they didn't sort anything, because "it takes too long." You had 2 hours... plenty of time to sort food. Not to mention... You're making tacos. It's not some delicacy that takes a long time to create. What would have happened if all 8 of us had come to the restaurant to dine in? Would we have been asked to come back tomorrow? Would they not have given each of us our own plate with our orders on it? It's not hard to put together an order for 8 people, I've done it. As a former restaurant manager, I would have had a nice talk with my staff for something like this. They must hate revenue, and not fully grasp the concept that big tickets are good for their bottom line (not that $175 should be considered a big ticket). Their food is good, but they should work on the service.