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  • My wife and I were pleased with our recent overnight stay at the Residence Inn in downtown Cleveland. We got a Studio King Suite, which was spacious, with a full kitchen, fridge, microwave, and stove. The living room had a desk, sofa, and chair with ottoman. There was a fireplace, which I tried for novelty (it being summer), but I don't like ventless gas, as they burn without exhausting to the outside, leaving a burned gas smell. This one was no different. The king-sized bed was comfortable, and the flat screen LG TV was well positioned, with a swivel so I could point it toward the living room and watch TV on CC after my wife went to bed. The bathroom area had a sink and big counter outside the bathroom itself, with a nice tub and shower inside the bathroom. Our room had big windows with a crappy view of the roof area, backed by some neighborhood construction project. The room did not smell like anything. What a relief. It did not smell of mildew. It did not smell like air freshener. It did not smell damp. It did not smell like we had just descended into the Glades of purgatory. The best part of the hotel, and the reason it ranks 5 stars, is that the staff was simply great. I joked at the front desk, "I didn't realize people in Cleveland were this nice." The young woman working the desk let us check in at 1:30 in the afternoon, without hesitation, and she and everyone else I encountered were genuine and helpful, without reservation. People in Cleveland were nicer than they are in other cities. Really. Several people expressed surprise that we were vacationing in Ohio. We were on our way to Cuyahoga Valley National Park. And I would not hesitate to stop in Cleveland again and stay at the Residence Inn.
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