I am usually quite satisfied with my experiences at ZoYo. I love being able to play around with the different flavors and toppings. The teenagers that work there are typically friendly. I've never had a problem with them!
I would love to see more variety and uniqueness in flavors of the froyo. Prices also seem a bit higher than neighboring competitors. I feel like I always end up paying a lot more than I intend to...even when I'm being conscious of the amount that I'm putting into my bowl.
It's a convenient location and has plenty of seating inside and outside. Parking is easy as well. They have a fun garage door that they open up healers and there. It's not my favorite froyo place, but I enjoy ZoYo enough to come back!