I actually located Rob on Yelp since that's how I pretty much how I try to find everything. :) The owner Rob was awesome and flexible from the get go. After some scheduling conflicts that arose; he even offered to come clean my couch on a Saturday or Sunday when his business is closed. Of course that wasn't necessary but what an awesome gesture on his part! He took his time cleaning my couch and even gave me a spot cleaner for future use. I was very pleased with his service and would recommend I Clean Carpets. Thanks Rob!