Been here a couple of times recently during lunch hour. Fairly long lines, but NOT as slow as everyone has stated. Time was average in my opinion, only waited about 5 minutes max for my order. Mind you, I just ordered tea and some baked goods.
Not sure what all the hoopla is about - perhaps they have better management/ employees.
Pros:
- Amazing location, right at the busy corner of Broadview/Danforth
- Steps from Broadview Subway Station
- 2 to 3 cashier lines operating when very busy
Cons:
- Absolutely no seating, no place to sit at all - must stand to eat at their tiny chest-level table
- NO WASHROOMS either!
- Extremely small, tiny space for the amount of traffic they receive