My family has been taking our pets to Duncan Manor for over 30 years. Though the management has changed I always feel my dogs are in good hands with the Doctors and staff. I've read some of the negative reviews here and have a difficult time imaging they could have such a bad experience there. I have never gotten the impression the staff is a bunch of yinzers. We have taken large dogs and very very small dogs to this hospital. My small dogs have had dental surgery with Dr. Tuttle several times. They are always fair with the cost and discuss my options clearly. Though I no longer live in the neighborhood, I will continue to take my pets there when I cannot get them into my local vet. Thanks DMH and Happy Holidays!