Upon checking in to the hotel the front desk agent, Akeilah, was extremely professional and friendly. The rooms were very decent and the hotel is in a prime location. The next morning, I decided to extend my room after seeing that the hotel was very reasonable and at that time I was assisted by the supervisor, MorquĂȘ, was extremely helpful in assisting with this matter; and a few other guests with their matters. All while keeping a pleasant smile and attitude! He even saved me time from having to go back through Booking.com and was able to match the rate I was already paying. I do recommend this hotel and would probably stay again during a future visit to the area.