We arranged for our daughter to have her birthday party here last week, and they were absolutely great! We were assigned a party "helper' and she was always available to get more food, drinks, or whatever else we needed. We hadn't received as many RSVPs as we thought we would, so they were willing to reduce the charges (they charge per party guest). My daughter and her guests (and her parents) all enjoyed the food, games and prizes. It's a nice environment, the food was good. My only little bit of criticism would be that the game area is a little small compared to other similar establishments that I've been to. But the service was good, and it didn't take too long for us to get any of our food or drinks.
Cheers!