Poppys gets 5 stars for the food. We took my grandparents here today, who are from NY and very particular about their bagels. Nothing bad can be said about the food itself.
However, we arrived at about 2:30 being unaware they closed at 3pm. They were already putting chairs on tables and cleaning to floors. The staff itself seemed put out hat we came in and wanted to eat. A few min to 3 the vacuuming began. We started leaving but the door was blocked by vacuum chords, staff, and trash cans. By the time my grandfather, with his poor balance, navigated the obstacle course we then had to dodge plants being watered and staff chatting outside.
So, in short, fantastic food with sub par staff.