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| - Placed an online order, I was charged twice, but 2 different amounts! Tried calling, let it ring for an"associate" the whole 10 mins to the restaurant. Got there about 7:15, food was to be ready at 7:11. I told the "manager" my name, she said Dave? My name is Sharon. I tried to tell her about double charge, but she walked off. Nothing makes me angrier! She came back and kind of tossed the food on the counter. Told her about double charge, she said she couldn't do anything about it, just trust me home office will refund it in a few days!. Wanted to make sure order was at least right, "manager" grabbeditout of bag and said, see it's right, I guess I have to get you a couple of drink cups. Then threw food containers back in bag, completely spilling one out into the bag! I was just in shock!. My steak sandwich was way overcooked, it was supposed to have bacon on it, and the onion rings looked like the were leftover from someone's dinner a week ago. So, I am out $29, + the amount for our dinners of $24, horrible service, food horrible, and I am supposed to trust them, that I will get a refund. I am so extremely upset and mad!
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