This company takes advantage of your dire situation. After I had spent two days trying to fix what seemed to be an easy problem I googled and found mr. sparky.
They were real friendly and helpful on the phone and assured me that the 29$ service charged would be taken off the final bill for any other work performed. They were able to accommodate my schedule and come out the next morning.
My issue was with the bathroom light fixtures not turning on. Jason, the technician, came out and told me that to the "diagnose the circuit" would cost 368$! wow! He then proceeded to unscrew the covers off of various switches and boxes in my house and after about 10 minutes he was able to "correct" the problem. He assured me about how the work was guaranteed for 3 years and not to worry, etc. I asked him if the charge would be less then the 368$ since it only took him 15 minutes. He said, "NO, it's a flat rate, and it could have taken 3 hours and the charge would be the same." I tell him he's nuts and that he could expect a call from us to his supervisor. He ended up dropping the price to 313$ (club price, whatever that means). He suckered me in since I was just happy to have the lights on for when the wife came home from her trip. So I paid and he went on his way.
So now for round 2. I then realize almost a month and a half later that my outdoor plug outlets aren't working and that my GFCI in the garage is popped and will not reset. This time I contacted a independently licensed electrician (see my other review) to come out; I wasn't about to get ripped off again. When Sergio came out he told me that he charges $50 per hour. He checked my plugs and I mentioned the story about the previous issue I had with the bathroom lights. He said that sometimes the bathroom switch is on the same circuit as the garage GFCI (how would a non-electrician know that?) So he checked out the wiring in the bathroom and made the comment that someone had done a "mickey mouse" job and just pulled power from another circuit. In doing so they hadn't changed the ground wire and this is why the the GFCI tripped. He then hooked everything up back the way it was before Mr. Sparky came to visit and we went to the garage and reset the GFCI there and it worked! The bathroom lights worked, and my outside plugs worked. Back in business. Sergio spent an hour and a half and charged me 75$ to fix Mr. Sparkys "mickey mouse" work.
My father in law and brother in law are both electricians and they knew that sometimes bathroom lights are connected to the GFCI in garages, yet when MR. sparky came out there was no mention of that and no one checked it. I certainly was ignorant of there even being a GFCI in the garage, but apparently this is common knowledge to electricians. So I was clearly duped and taken advantage of by Mr sparky and that's why I am warning all Yelpers to BEWARE of the scamming here.
We are currently disputing the charges. Thank god we paid with Amex. My wife even tried calling back with a fake name and the customer service lady couldn't even give out their "prices" over the phone. But oh she was so friendly and wanted to know where we lived and that the 29$ dollars would be included in any charges for the work done. etc. etc.