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| - First and foremost, the service here is over the top spectacular. It is very apparent that they pride themselves on customer service at this Marriott; they should be billboard models for the way customer service should be executed the correct way by Marriott standards. I was astounded that EVERYONE from the valet to the front desk associates, to housekeeping, maintenance crews and pool side team members all greeted me with sincere "hello's" every single day. They all wore proud smiles and represented Marriott the Buttes exquisitely. One morning as I was exiting the building, a gentleman, who I presume was a part of the engineering/maintenance crew asked me how I was enjoying my stay. Wow! That was enough to make me want to extend my stay further. And, I should note, I was guest at this lovely hotel for 7 nights.
This is by far one of my favorite places to stay when my choice is to reside in Phoenix versus Scottsdale; my choices very slightly when my visit is on the Scottsdale side. First and foremost, the service here is five-star an absolutely spectacular! Liz check me in and was quick to acknowledge my status as a Marriott elite member. I always love when Marriotts to go out of their way to spread the love to their elite. I also enjoyed being parlayed to my room following The golf cart. I was placed in a beautiful room on the second floor of the resort side slightly facing the pool. Mind you, there is no room at this resort with a "pool side view" there maybe two rooms at best with a slight view. That said, I believe I had the best room at the resort. Why? First, it had the patio. Here the patios are slightly shared, I'll be it, and a resortlike saying. I also loved that I could look up and view the pool-side umbrellas and poolside ambiance. I also let that only had to do was simply walked out of my room and out to my favorite pool which is more on the "adult side". Last, loved that they place me close to an elevator and plenty of parking.
The star of the show is undoubtedly the pool area. Everything about this place is spectacular, but that it is tucked into the Butte in a resort like setting with waterfalls in a waterslide is just fabulous. I will always be loyal guest here.
Downsides are definitely the lack of dining options and proximity to nearby restaurants and eateries; there is a Taco Bell, WhataBurger, and Rally's near the hotel; none of these places are my cup of tea. I branched out further to the ASU area, the Mill St. Corridor for good eats. For lunch/sandwiches pass up Jimmy Johns and subway and head to Ike's - highly recommended. Marriott the Buttes is not in in the best area. It's definitely not Scottsdale with Kierland Commons and Scottsdale Fashion Square. However, the moment you take a turn into this resort you're instantly transformed into an oasis.
I absolutely adore this place and you will too!
Thanks Marriott the Buttes, you guys definitely set the bar high for Marriott customer service around the world. You rock!
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