My house was over 98° and it would not cool down. I hadnt had any previous A/C issues. I called Mojave Air around 9pm and they were there within the hour. Josh was very informative and stated he was confident he knew what the issue was and resolved it. My house started to cool down within the hour. I rated this company 5 stars based on their service and friendliness, not necessarily on price. The people in the office were even patient enough to wait on hold with my home warranty company for over an hour!