Booking was no problem, they were informative and it was made clear to me about the costs, what was included and what was not included. Our ceremony was on time, was short but perfect, just my fiancee and I. I have no complaints about the minister, he performed a very sweet ceremony. I received a dvd of the ceremony and over 40 pictures that were taken throughout, on disk. There was a photo shoot afterwards, they want you to buy those pics but you don't have to, although the photographer was very good. I can't think of any complaints, but I'm not a particularly picky person either. I was just happy to be married to my love. Good luck everyone!