Don't even waste your time with this company. This company and its owner are scumbags. They refuse to fix THEIR mistake. They say they'll be at your house but don't show up or call. If they even answer their phone they are rude and put you on hold until you hang up so that they don't have to talk to you. They were told I have an autistic son who is allergic to dogs and my only family I could stay with have dogs, so we have nowhere to go in this heat! They STILL REFUSE TO COME AND FIX MY A/C THAT THEY DIDNT FIX RIGHT THE FIRST TIME! They DO NOT care about their customers! I'm filing a complaint with my warranty company and whatever licensing agencies they report to and the Americans with disabilities agency for what they've put my son through! He gets severe anxiety if he has to stay anyplace but home overnight, I'm going to have to force him to go to a hotel because of these horrible people!
Update: since it won't let me respond to the comment directly. Reynaldo that's a very nice response. Too bad when we actually speak to you or your staff this is NOT what we are told.