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| - I think those who have rated this one star haven't been to a doctor's office that is truly one star. The office staff has always been very professional to me (they weren't overly friendly though, but I'm okay with that). I have been in many times, and I have never had a long wait time. With a family care doctor though, I'm sure there are certain times of the year, especially during cold and flu season, when they have to over book because everyone is getting sick all at once (otherwise instead of people complaining about waiting, they'd be complaining about the office scheduling appointments days out when they need to be seen immediately).
I've seen Dr. Shockey and Dr. Bruce. I am not an easy patient. I have several medical conditions that require me to see a specialists on a regular basis, but I really needed a primary care doctor to be the central location that everything gets funneled through. This is where I ended up going. Dr. Shockey has very strong opinions and can be a bit brash. He's very analytical and data oriented. He's involved in the medical community and clinical trials. There are opinions he's had that I have not agreed with, but I never felt undermined when I voiced my concerns, especially when it's a controversial topic within the medical community. If you know you can't handle a doctor with very strong opinions, I would recommend Dr. Bruce. His communication style is a lot softer than Dr. Shockey's.
You can have your blood work done in office which is so nice. That has saved me so much time alone. I don't want to go into the details of my medical issues, but they are very competent doctors who have gone out of their way several times for my benefit. One day they squeezed me in just hours after I had called. I had a terrible headache that wouldn't go away. Worst headache I've ever had. Dr. Bruce saw me. He picked up on some neurological symptoms I was completely unaware of. He became alarmed and spoke with Dr. Shockey to get his opinion. I guess I was a little out of their league, so he called a neurologist he's friends with to get an immediate opinion. When it was apparent I needed an MRI immediately, the staff called my insurance to figure out how the process would work. They didn't have to do that, but they did. I know I made both of those doctors late for the rest of their patients that day. I'm glad they were willing to spend the extra time on me. This isn't the only occasion they've done that. Overall, I've been very happy with my medical care.
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