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http://www.openvoc.eu/poi#funnyReviews
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http://www.openvoc.eu/poi#usefulReviews
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  • So I took both of my dresses (ceremony & reception) from my wedding here to get dry-cleaned...and I was willing to pay and arm and a leg to make sure my Maggie Sottero and Justina McCaffrey was taken care of, money is not an issue when I knew that I would be trying to re-sell these after they were dry-cleaned. I asked the nice gentleman at the counter, 'Jason' if they had insurance for these, and he said 'no, but if anything happened to them they would be covered'. For some reason, that stuck in my head. The total bill was $150 per dress, costing me a good $300, and one week to wait to pick them up. A week later as I go to pick them up, the manager 'Jason' and the clerk 'Jason' (interesting how both of them had the same name) were working and showed my dresses to me in garment bags. I noticed the lacing on the back of my Maggie was gone, and I couldn't see it anywhere. I asked them about it and they were just as baffled. They said that it's probably somewhere in the bag, so when I go home, double check it, and if it's not there, give them a call back. So I drive home, and turn the bags & dresses inside and out and find no backing to the Maggie dress. I need it obviously since I'm not wearing the dress again, but need to resell it, and there's no way anybody's going to buy this dress without the ability to tie it up! So I call Jason and explain to him that not only were they missing, my Justina was still very dirty and it looked like it was never dry-cleaned. To make a long story short, I got my Justina dry-cleaned (for free by the manager this time) , but the beading at the top was missing pretty badly. They never found my Maggie straps and at this point, I was so frustrated that I just asked for my money back for the dry-cleaning on both of them. They mailed me a refund check (which they should have just credited to my account in the first place), it came with a apology letter and a $10 delia's coupon. Which just went straight in the trash. I think I was pretty nice during this entire process despite the fact that both of my dresses are unsellable and in worse condition before they went into Delia's.
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