Avoid this company at all costs.
1. Do me a favor and call their phone number (602) 840-7663. I bet you a nickel they will not answer. The first sign of poor customer service. Business principal #1, answer the phone for your customers.
2. Arcadia roofing owner Tommy is the typical contractor that over promises and under delivers. Don't let their competitive (low price) bid sway you. The provide very poor quality roofing and hire under skilled roofers. The saying, "You get what you pay for " is absolutely true for this company . They cut their costs on poor materials and workmanship.
3. Arcadia roofing replaced a roof on my residence less then 6 months ago and after the 1st monsoon, there was significant leakage.
4. I called to have them send somebody out to assess the leakage.....No response, no return call, nothing . Based upon my experience, they are a "turn and burn company . They take your money and on to the next.
I plan on filing a complaint with the AZ ROC and hope to get some resolution. Shoot, if I get real motivated, I may have my counsel draw up something in Court.
Companies like these should think otherwise or move out of the state. AZ does not need more bad businesses.
****P.S. Their so called 5 year (workmanship warranty). Think of it more like...1 year. The house I was raised in had the same roof for over 30 years. I can guarantee (wait that sounds like the sales pitch they gave me) the roofs they install would never even come close to true craftsmanship of 30 years.