We have gone to the Henry a few times and always had a wonderful time. We decided to share our love for the Henry with some friends a week before Xmas. The experience was not good but we decided to over look it as a fluke.
June 25th, a Sunday, we returned. We had a reservation which we have never done in the past. We sat and waited for 20 minutes to be seated and we were not offered a cocktail from the bar (in the past we were always greeted and offered a drink).
When we finally were seated, we sat for another 10 minutes waiting for water and our server!
Finally we placed our drink order... and waited another 10 minutes just to get our cocktails. This was on a Sunday when the restaurant was not busy.
Due to all the waiting around and a staff unaware of our pressence we were fuming. However, Gray Goose can fix anything right? We decided we would cool down and maybe it would get better. The Gray Goose didn't help and our server never returned!
We finally were approached by a different server who saw me staring at her every time she walked by. Generally she would avoid eye contact which was highly annoying because it was clear by my body language I wanted to talk with her.
She asked if we needed anything on about her 10th pass by us. We explained we didn't know what happened to our server. She then said she would just take over. It was apparent to her that were were not happy and she seemed annoyed to take on an extra table.
She asked what we'd like to order and I politely told her that we would just take the check for the drinks.
She then replied in barbie dream girl fashion - Ooh Kay!
I found it appalling how we were treated and we will NEVER GO BACK! I regret telling so many people about this place.