We've had mixed experiences with Rosati's but the food was always excellent. The service was sometimes wishy washy but they maintained their food. We recently ordered a special with a large pizza, 18 boneless wings, and a 2 liter and we got our food and it was great. We opened up the wings and they were bone in. Now, we really don't care as long as we get our food, we prefer bone in wings so we were just thinking maybe we read the deal wrong. Well, we chow down and about 15 minutes after our original delivery we get a knock at the door. We open it up to find the manager himself, at our door, apologizing for giving us the wrong kind of wings. He said there was a mix up and that wanted to bring over the right kind. We were telling him we had already eaten the others but he said oh that's no problem, we just wanted to correct our mistake so take the wings on us and enjoy your meal! What an experience! We didn't expect anything but they definitely went above and beyond for their customers! The wings and pizza were excellent and the customer service was even better! Thank you, Rosati's, we will be ordering again! And thank you to the manager for personally delivering our wings! We appreciate it!