Overall I had a great experience working with Paul Cruz at Pinnacle. I contacted Paul to learn about the mortgage process and see what I would qualify for. I was a little nervous because I knew just qualifying for a home could be stressful, but he answered all my questions in a way that made sense, putting me at ease. I left with a clear understanding of my options, and what I needed to do in preparation for the big jump into home ownership. He was very patient, knowledgeable, and professional.