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  • If you're expecting this company to be on time with their installation, you are sorely mistaken. We planned to have the installation done on a Saturday, then, we got a call saying they had to delay it a day, to be done on Sunday. I forgot to mention that their arrival time would be from 6am to 8am. It is now 11am, and WE OURSELVES, had to call them to find out where they were. I don't know if this is their typical way of handling business with their customers, but, it is extremely inconvenient and unprofessional. What will they do to make it up to me besides hearing "I'm sorry" by the call-taker I've been dealing with? How and when will they make me feel like I matter? Thank you SolarCity for wasting a weekend of mine by making me cancel plans. Now, I don't know when you'll be able to come out.
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