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  • I have been back to Graze twice for food since my first review. I continue to be impressed by the food and my most recent server was really great. But the server I had for my second visit caused me to reevaluate my five stars. I took two friends from out of town there for brunch, and since they weren't from Wisconsin, some curds were a necessity. We ordered those as an appetizer. And waited... and waited... Our entrees came out. The waitress asked if we needed anything else at the moment. "Just waiting on those cheese curds." We waited some more and ate our entire entrees. Still no cheese curds, and since we ordered them as apps we were pretty annoyed at this point. The waitress came back, asked how everything was, and said she would go check on the curds. Finally, after finishing our meals and waiting beyond that, the curds came and had solidified in the middle instead of being hot and gooey. The waitress's excuse was that "a weird amount of people had ordered cheese curds at the same time." And that was it. She did not offer to comp them nor did she really apologize. We had ordered a full order and barely ate half because we were full from our entrees. I was really disappointed in her service. Offering to comp something makes all the difference in a diner's experience, and she chose not to do this.
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