We have shopped at Rollier's for 40 years and have never had bad customer service, so some of the comments surprise me. We have always found the clerks (esp. in the paint and plumbing and lawn and garden departments) to be very knowledgeable and helpful. The owners actually work in the store and will answer questions, too. They also have a tremendous selection of items you would never expect like quality lampshades! The prices can be higher than the big box stores on some items, but this store always supports local school and community activities, so they deserve a little more.