I've had cox internet for years now. Recently added TV and I enjoy it Immensely! Tons of freebies like contour app, HBO go!, Netflix! I had an issue with episodes missing from my on demand and I talked to someone online who was super nice! However I accendently closed it out so I called and spoke to another wonderful person who helped me out. The issue wasn't on there end but HBO so he recommended that until it's resolved I watch it on HBO GO because it's free to me as a cox customer. They've always been helpful when I call and on the rare times they had to come out.