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| - I am now officially one of the "300." How does this relate to the Wynn, you ask? Well, let me tell you a little story.
So, for Valentines Day this year, the favorite Yelper and I thought it would be nice to take a little weekend excursion to good old Sin City. Airfare is dirt cheap these days, and we also noticed some pretty sweet deals on Hotwire for hotels. One of the offerings was a Five Star resort right on the Strip, and we knew we couldn't pass it up.
We were ecstatic that the confirmation sheet declared Wynn Las Vegas as our destination! The favorite Yelper was already making plans for our wonderful weekend, and we were counting the days until our vacation.
So, about two weeks pass, when I receive an e-mail from Hotwire. "We are sorry, the Wynn has been overbooked this weekend, and you have been reassigned to the Trump International." Uhh... what? Overbooked? And it took two weeks to figure this out? After we had already made additional plans in and around the Wynn area?
To say the least, we were not happy Yelpers. I'm sure the Trump is a fine resort and all, but it is not what we were promised, and in addition, it has no casino, and is a bit farther away from the Strip. I made a quick call to Hotwire, and much to their credit, they were willing to compensate one full night if we decided to stay, or even give us a full refund, something they NEVER do. Something must have been up.
Speculation was abound. I even located internet forum threads documenting similar cases. As much as Wynn would like to deny it, this is certainly NOT an isolated incident. Was it that we poor Hotwire chumps were merely placeholders until some classier folks willing to pay full price stepped in to take our spot? Who is really to blame for the snafu? Wynn or Hotwire?
And today, I noticed this in the news:
"Wynn 'walks' 300 paid Hotwire customers"
http://blogs.usatoday.com/hotelhotsheet/2009/02/wynn-walks-300.html
So, apparently, this whole thing involves that Wells Fargo fiasco, which is causing headlines amidst the current economic crisis. If it was them who bumped us in the first place, and now that the whole deal has been called off, I wonder what will happen to those rooms now? Put back on Hotwire?
In the whole scheme of things, I'm glad we found this out about Mr. Wynn and his shady business practices. Now I know never to patronize his casinos ever again (and encourage others not to as well). Even if the management did offer us our original rooms back, all they will get is a nice view of my backside.
So, I guess us 300 will march on over to the Hot Gates of the Trump International, battered, but certainly not beaten from our battle with the evil tyrant. All I have left to say is...
"Mr.Wynn... YOU'RE FIRED!!!"
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