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  • First off, I love Dr. DeLozier! She was fantastic @ listening to my issues & took time to explain what each issue meant. I was recommended by a friend & cannot be more grateful to find a great GYNO. On the other hand, the office staff was...let's just say were horrible. Scheduling, front desk, & check out were okay. The medical assistant made me feel like I gave her too much work to do because I didn't bring my previous medical records along. I had to call my previous Dr. to get their fax # & to ask for my records & all she had to do was fax it. I work in the medical field, so I know it is frustrating sometimes dealing with other offices, but she made me feel like I made her move a mountain for me. When I walked out of the exam room, she did not even smile & just walked away. The friend that recommended me to West End also said the same about their medical staff. I'm surprise the doctors there allow such attitude when their staff are the ones who greet & assist the patients. I certainly did NOT feel the love. I know plenty of MA's that can do that job much much better than the girl who assist me.
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