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  • I am writing this awful review on the Mesa, AZ location because that is the number on their website. Terrible service... A truck they rent does a hit & run on my car & they don't show a single care or sense of urgency to help the victim out. I am thankful a bystander saw the whole thing and got the license plate number. I had to call a couple times complaining to finally get a call back... "It could be 2 weeks to get an adjuster out make a claim" are you kidding me???... A hit & run that involves one of their RVs!! They said they wanted to contact the driver first but kept me waiting at home for hours!! A simple call back right away saying "ok, let us reach the driver & get your info" should have been the protocol. Now I've called the police & the driver in the RV will have to deal with that. This could have been so much simpler. Cruise America...I am the victim here! If I ever travel and need an RV or one of my friends need one I will go out of my way to make sure they DO NOT use your company!!
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