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  • This long review is long overdue. I've been a customer for a very long time but lately I'm seriously considering never coming back to this location. I've gone through wrong orders, rude cashiers with timid managers scared to reprimand their employees, etc... The service seems to have gotten worse since the extra lane was added! The line is always ridiculously long & the wait is even longer! I ordered a 2/$4 egg & cheese McMuffin & McGriddle but the rude "know-it-all" cashier decided to argue with me about what the promotion (with pictures) included. I've never had anyone charge me "more" for these sandwiches when I order them with "no meat"! I asked for the manager "Nigel" who was polite & "tried" to explain to the dim witted cashier that the order should have been okay for the promo. This cashier still was talking over the both of us & fortunately for her I was pressed for time & not ready to really get into a verbal confrontation @ the drive through window @ 11:30 pm! I even told Nigel to forget about a refund & drove off. Unbelievable! The customer service here is non existent & atrocious! I will definitely take this to more social media outlets to shed light on change much needed in hiring people with exceptional work ethics & customer service.
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