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  • My friends told me it is a horrible place but I wanted to try it out myself. Usually for a AYCE restaurant, dinner is more expensive because they offer something a bit more premium such as uni or sweet shrimp. But they charge extra just bc its dinner, there is nothing different. I think most people come because of the BOGO. I don't know if it was because the management just don't care about the customer service? The bus girl literally warned me first when she led us to our table saying there will be penalty for left over food so don't go crazy. Are you fucking serious? Then the waiter came, I don't know if you ever experience someone being "politely rude". He was using all the nice words but it just came off with the feeling that he is not friendly and he doesn't really care. We waited over an hour for the sushi to come out, I don't want to even begin with as a new restaurant, the quality of meat is not good. We were eating at 3pm on a Tuesday, there are literally 3 other tables in the restaurant and it took them 1 hour to finish 12 sushi?! I mean, WOW! I raised the glass to the waiter and he knew that I need water. Half hour passed by and he did not refill my water. I had bring my glass and go to the kitchen to ask for some water. The best part comes at getting the check. I told the waiter we were ready for our check. 15 mins passed by and he seems forgot our request. I had to walk to the cashier, I told her that we have been waiting 15 mins for a check. She gave me the I don't give a shit look, print out my check and took my credit card. After I sign and got my credit card back, I said Thank you to her she DID NOT EVEN RESPOND, like I am not even there. It is ironic because the general manager Mr. Ko, was sitting right next to her by the bar and looking at comments on yelp. Well please read this Mr. Ko. The customer service in ur restaurant sucks, and they don't even care even though you are sitting right next to them. I opened 2 properties on strip, I know customer service and your restaurant have none. If you don't take some serious action on training, your newly expensive renovation would probably going to waste.
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