Would it kill the employees to smile? Every time I go here I leave upset. One time I had to wait 25 min. For them to check the measurements of something and I didn't even ask about measurements, it wasn't a big deal for me. Did I mention I had given birth four days earlier? So pissed. Today, I pick up my boopy cover I had them redo since the embroidery thread was unraveling. My mother picks it up for me and the lady says, "Well, I wasn't going to touch it with bodily fluid so I just gave you a new one." Thanks witch. When I brought it in I said I didn't want to wash it and ruin my washer- the thread was really unraveling. I hate this one location. In this day in age when online shopping is the norm, you would think the manager or the corporation would get on their staff. Just treat your customers like decent human beings.