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| - Oh, happy day! For those of you who read my scathing review of the Sprint Store in Southpark, I made good on my promise today and bought a new iPhone from this Verizon Wireless store.
Learning from the hideous experience at Sprint, I made an appointment at the Verizon store for 5pm to discuss the different phone and plan options (I was debating between a Droid and the iPhone 4). That said, I don't think it would have been a problem to just walk in as the employees were all very helpful and making sure they were attending to customers as quickly as possible (maybe someone from the Sprint store, ahem Management, should stop by here to see how it's done).
I worked with a woman named Bethany, who went above and beyond to answer all of my questions, discuss the pros and cons of both the Droid and the iPhone, and then helped me set up my phone, transfer contacts, and set up my online account. She also explained how I could go online to get my employee discount.
In the end, I'm very happy that I switched to Verizon and am having a great time learning all the cool things the iPhone does. And Bethany gave me her card and said to call anytime if I had questions or needed help. Gold star to Verizon for customer service. Thank you so very much!
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