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| - Went here for Valentine's Day this past February. Arrived at approximately 5:30 pm, went to bar for drinks and appetizers after receiving buzzer. Buzzer went off approximately 6:20, we were seated and gave orders to server, received drinks and salads at approximately 6:45 pm, noticed diners that came in after us were finishing their entrees while we were still waiting for ours, told server we were still waiting for entrees, server went to check on order, waited an additional 15 minutes for sever to return, finally asked for manager, manager went to check on order, after waiting 10 more minutes for manager to return we left. It was approximately 8:30 pm. Three hours, no entrees and no sense of urgency. We have frequently patronized this location since it opened but no more. We submitted an email to the company via their website a week or so later and after a month, no response. Considering the service we received, we are not surprised that they never responded.
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