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  • Terrible customer service! I used to be a regular client...until the manager yelled at me because I went back less then a week after my shellac mani/pedi began chipping. I tried telling the girl that I wasn't happy with the job she was doing...I felt like she was rushing to get to a next customer. There was polish on my skin, my nails weren't even and she cut them way shorter than I asked. She kept telling me she'd fix it. I left unhappy but didn't say anything. When the shellac chipped off within 5 days I was unhappy as it usually lasts 3-4 weeks. I went in to have the shellac removed and the manager started yelling at me telling me my look was making her uncomfortable (I was visibly upset yet not talking). I just wanted the Polish removed despite paying $90 5 days before to get my mani/pedi. Don't ignore all of the (other) negative reviews. Look at the reviews on the yellow pages site. That manager needs to get fired as there's way too many of us complaining about her.
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