The Staff makes the difference!
Manager TAYLOR SPENCER can be justifiably proud of his co-workers, because they are the epitome of outstanding customer service and yes, I certainly noticed! They treated me with the best-possible courtesy and made me feel as if I was their most-important client.
Repairs to my under-warranty 2014 Malibu required that I get a rental, paid for by General Motors, so I paid nothing at all for my car, except refueling when it was returned.
The way you are treated, is a reflection on the kind of management a company has, so Area Manager MICHAEL SCHULER must be truly fantastic at what he does.
And, as an aside, this review was written by a dude (now 65) who used to work as an employee for "HURTS" Rent-A-Car at the old Stapleton International Airport in Denver CO, during the late 1970s.