My wife went there for blood work for a her employment. She needed the results, and a very rude lady kept telling her that results hadn't come back. We had even received the bill from the lab, but still they wouldn't give her the results.
After a couple if weeks, my wife went in and pretty much got on her hands and knees and begged for her results. They were for some reason very reluctant to give them to her, but finally did.
We will never go to this urgent care again.