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| - I am currently a registered donor with the World Egg Bank. I have just completed my cycle with them and can say that I could not be more pleased for the way they handled everything from my appointments to procedure. I am constantly on the go. I work, go to school, am married and have children. For my cycle the World Egg Bank worked entirely around my schedule. They allowed me to donate and not have to completely alter my life.
All of the staff I have encountered through TWEB were incredibly nice, well informed and patient with any and all of my requests. TWEB provided me with a companion on the day of my procedure that was able to answer all of my questions and just be there if I needed anything. It was incredible thoughtful of TWEB to have such a kind, informed companion that was already set up, it too stress away from me. Not only did was my companion Mary Ann able to answer all of my questions, she also answered all of my husbands. I have a very protective and loving husband and though he was unable to come with me because he needed to be at home Mary Ann made herself available to him for him to call and check on me during my procedure and after. Not only did she make me feel comfortable she gave my husband a sense of peace in the situation.
My main contact at TWEB was Becky. I can not say enough kind things about Becky. I can be a demanding and needy donor. I had a lot of questions and was constantly wanting to know details and information. Becky never complained, she always has been patient and forthcoming with all of my requests. She always got back to me within 24 hours of any request. I live in Iowa, so for my procedure I had to fly down to Arizona. With the inclement weather my flights out were delayed. TWEB offices were closed the day I flew out, yet Becky answered her phone early in the morning and never once became frustrated or impatient with my constantly changing flight schedule. She called ahead and rearranged all my shuttle and transportation so when I finally landed in Arizona it was all ready for me. Then once I was down there they scheduled my procedure day a day earlier then planned, so Becky rescheduled my flight so I could be home a day sooner with my family. Never mentioning the change flight fees I am sure they incurred or the change of shuttle reservations, she just took care of them for me.
TWEB made sure all of appointments were set up, they sent me my per Diem for my trip well before I left so that I was prepared and never had o use any of my personal funds. My reimbursement check after the procedure was given to me that day and was more the fair in terms of what should be given. I never had to worry about anything financially as they took care of it without me having to ask or worry about it.
Donating and giving a piece of yourself to someone else you will probably never know is a very personal and rewarding experience. The World Egg Bank makes the experience that much more rewarding. Their staff is kind, patient and informative. They are in depth and organized. I never spoke to a computer or felt disconnected, I was made to feel a part of each step and included my family to take this journey with me. It has been wonderful and I look forward to donating again.
The World Egg Bank is a part of a very new and upcoming process. They have definitely set the bar high for any other organization to follow. They have a template that other egg donor organizations should follow.
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