I have used Muzak for 2 years and am always complimented by my customers on the music we use. Whenever there has been a reception problem, which is rare, I call them and they have a service person right out. I pay $40 a month, which is comparative with other satellite services, and am very satisfied with the service. Yes, there are other satellite services out there but none that can offer in house customer service like Muzak. Why people are paying over $100/mo for there service is beyond me.