A long time customer of Lotus. This past Friday I went for the lunch buffet by myself. A 20 minute wait no problem. My disappointment was the wait staff. No water or beverage was offered. I finally got up and took a glass from a water station and helped myself. The buffer while ok was not monitored and refilled timely. I made two separate trip 15 min apart for the green chicken curry. Neither time was it refilled. Just a few sad pieces of zucchini floating in sauce. The same applied to the tempera. Staff did not acknowledge me or two other tables. When I went to pay I told the cashier and she said with no concern we are busy. I said hire more help. You can afford it. I'll be skipping lunch at Lotus of Siam.