Frequent Bottiglia as well as Borracha often. Had a not so pleasant experience one day for brunch. Spoke to the management afterwards-Diane and Mary, both of who were more than pleasant to deal with and took care of us in return for a hiccup in the experience. The food is always great, and the management made up for the mishap. It's good to have such a great place close by, and the waiter, Doug, was by far the best waiter we have dealt with in the restaurant. We went with a good friend, one who is an excellent chef, and not only did he know what he was talking about with the halibut special, but his recommendation was more than "on par" with our friend's taste buds. Bottiglia is a great place, with great staff. Thumbs up!!