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| - 5/1/17: In February I took a chance and called them to see if their policy was the same as it was last year? Big surprise- it was not!! So we had a joint party for my kids in March. It was perfect. We had 32 kids and we were able to bring in chips, juice, water and cupcakes. The only thing that was a disappointment is that we could not play our own music. When I booked the party I was told we could. I don't want to admit the amount of time I wasted deleting photos from an old iPhone just to have space to download music for their party. The day of the party, our attendant wouldn't let us play the music.
1/10/2016 Edit: Just called to book my son's birthday party. They have changed their policies and we will probably never have another party here again. You can no longer bring in your own food OR drinks. Apparently it's a liability. I find this hard to believe. It's not a liability to bring in cake or cupcakes but it is to bring in food from Port of Subs, or small bags of chips, or drinks (their previous food policy was already a little picky). It's not a "liability", this place is marking things up to make more money. A juice box for $0.50 or a bag of chips for $0.50 is a huge mark-up compared to what I would pay at Sams or Costco AND what Pump it Up pays to buy the stuff themselves. They are even charging $10 for 12 bottles of water. So apparently they are now in the business of ripping people off. We will have our parties elsewhere.
Original review: We love Pump it Up. Kids love bouncy houses nowadays so it's a great place to have a party. At times, I prefer to have a party at home and rent a jumpy house (Sky Jumpers is great). Other times I prefer a place like Pump it Up- like when my son turned 6 and we invited his entire kindergarten class. Honestly, because I don't want a bunch of people we don't really know in our house haha!! I love that they set everything up for you too.
My son's 6th birthday was Michael Jackson themed, and we were able to bring an iPhone and use their auxiliary jack. So not only was the party room decorated Michael Jackson-ish, but the kids also got to hear MJ blasting in the jump rooms. It was great and everyone had a lot of fun!
Generally how a party works is you get 40 minutes in each jump room (there are 2), and then your last 40 minutes are spent in a room where you eat food, cake, and open gifts if you want. You don't eat first.
I'm actually surprised about the bad reviews. People actually expect the room attendants to watch their children?? This isn't daycare. Whenever we've been there or had a party there it seems like the point of the attendants is to make sure the rules are being followed, and kids are playing safely. They are not there to watch everyone's kids while the parents socialize or play on their phones.
The only part that sucks is that it is hard to access this place on Sunset. We've been going here for a long time, and it wasn't always like this. Some kind of exit ramp was built and now it's pretty dangerous to attempt to shoot over to the lane to enter right off Sunset.
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