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  • The old Red Robin set-up was great, but things have unfortunately changed for the worse since it opened. Their burgers used to be served wrapped in paper, in a traditional burger joint red plastic basket with a healthy portion of the bottomless fries. Their plating has changed to more of a "trendy" style, with odd rectangular plates, and the bugers are no longer wrapped in paper for easy eating, the bottomless fries are now served in those silver metal rings, and it is a very small portion. They have also become very stingy about refilling the fries, and they take a long time, and arrive in very small amounts. The whole point of Red Robin was good, cheap burgers and fries served in large portions, and their freckled lemonade and desert drinks (mikshakes, root beer floats, etc...). They are now trying to cater to a slightly more upscale market, and they are kind of taking the fun out of Red Robin. It's supposed to be a family friendly burger joint, not a higher end chain restaurant, so they need to try to go back to trying to appeal to their old crowd. They also changed their decor a little bit, getting rid of the goofy robin statues and trying to make the restaurant more "adult-like", which was not a smart business decision. The place is meant to be a fun place for families, and the old decor fit that much better than the newer decor does. The food is still good, but they truly need to increase their portion sizes back to normal and go back to their roots as a family friendly burger joint if they want to see bigger crowds like they did back when they first opened. Granted, there wasn't as much competition on Rockside Road back then, but Red Robin can still be successful in this crowded marketplace if it goes back to standing out as something unique.
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