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  • I've rented cars from Enterprise offices dozens of times over the years for both business and pleasure trips, and I've generally had really good experiences. However, I will not be renting from this location again. This office is cluttered and disorganized, their parking lot is dirty like you'd find at an adult video store, and the service is pretty juvenile. When I called for my most recent rental at about 1:30pm on a weekday, I was told that the office was very busy and no one was available to pick me up. As I'm in good shape, I decided to simply walk the 2.25 miles to their office. But imagine my surprise and frustration when I arrived on foot about 45 minutes later to an office that was devoid of customers, and all four male employees were sitting on the edge of a desk talking casual BS among themselves. When I walked in, they just looked at each other for a moment, obviously none wanting to come to the front counter to assist me. After one finally came forward, the conversation among the remaining three continued with one of the employees using the F-word at least twice in the story he was telling. Then that employee realized what he'd done, and very awkwardly yelled two apologies at me from across the office (neither of which I responded to), before nervously shuffling his coworkers off into a private room. To make matters even worse, the employee who was assisting me then took it upon himself to begin apologizing for the behavior of the other employees. Too much! Then they always ask customers when they leave if they are completely satisfied and if there's anything they could do be better. I'll say. . .!!!
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